Customer Feedback - Casa Mia Apartments Mevagissey

Casa Mia Apartments opened in 2005 and during the year we welcomed precisely 100 parties of guests to our apartments in Mevagissey. 68 of our guests completed a feedback form and many left comments which are provided below.

We very much hope that you will wish to stay at Casa Mia when you read the comments that our guests have kindly left . . .

Casa Mia 1

100% of respondees rated the apartment as Excellent ! Here are some of their comments :-

D.M - Surrey – Excellent arrangement. We really enjoyed ourselves
R.T – Cambridge – Great apartment, thanks !
Mr & Mrs H – Bristol – Lovely accommodation in a peaceful pretty location. Really enjoyed our holiday, we will be back and will recommend to friends and family
V.C – Oxon - Absolutely wonderful
E.C – Bristol – We thoroughly enjoyed our time at Casa Mia. The apartments are of a very high standard and have everything we needed for a great holiday
K&B H – Derbyshire – We would like to thank you for letting us rent your apartment for a week. We have enjoyed the privacy, the sound system and the fully equipped kitchen
J.G – Leicestershire – Fantastic place to stay. Very enjoyable and totally relaxing. Will definitely come to stay again. Highly recommended to our friends and family
S.P – Wiltshire – Just perfect, the nicest place we have ever stayed. So comfortable, clean, new – wow – thank you so very much
H.S – Leigh-on-Sea – Perfect, a real tonic and relaxing break in very comfortable surroundings. Excellent value for money.
G.J – Mid Glamorgan – First class accommodation and a very pleasant holiday
A.P & A.S – Liverpool – Lovely apartment, very well presented and spotless. A home away from home. I will have great pleasure in recommending your apartments to my family and friends.
J.R & P.G – Ormskirk – A beautiful place to stay and relax. You supplied everything we needed – there was nothing you hadn’t thought of.
K.E – Lovely apartment, very well kitted out. Very enjoyable stay.
S.C & T.S – Lincoln – A very comfortable modern and convenient place – a credit to it’s cleaners. Thanks for a easy and fair priced booking
S.K – Powys – Apartment was extremely well furnished and decorated and absolutely everything we needed was there. Would definitely come back.
B.H – Excellent 5 star property and service
S.W – Very nicely presented, favourably impressed ! Will definitely recommend to family and friends
M.M – Loved house, near harbour, village, shops and pubs. Cleanliness excellent. Much appreciated all the thought put into holiday and relaxation. Great place for coastal walks & beaches. A great find. Will recommend to friends etc.
S.T – Berkshire – We had a fantastic time. The apartment is spot on ! Thank you so much !
J&A. C – Oxon – A great place – felt just like home and we’ve pinched some ideas for when we decorate at home.

Casa Mia 2

98.5% of our clients rated the apartment as Excellent and the other as good.! Here are some of their comments :-


A.W – South Yorks - We think the accommodation is 1st class. We found your enquiries very helpful.
P.T - Somerset – Very nice apartment with every need thought of. A great holiday.
C.M – Buckinghamshire – The best, well equipped rented holiday accommodation I have ever stayed in
J.S-G – Peterborough – We were absolutely delighted with the accommodation – possibly the cleanest and best presented accommodation we have ever visited. Excellent !
M.B – Middlesex – Stunning house, immaculate, lovely town. Thank you very much.
K.W – Surrey – Very comfortable accommodation with all the facilities we could need !
L.M – Cheshire – I found (your booking manager) extremely helpful when making our booking
Mrs H – West Yorkshire – We have had a wonderful holiday and your apartment is perfect. No suggestions, perfect !
P.G – Somerset – well presented in a nice quiet area.
A&S F – Birmingham – Really lovely, clean & stylish apartment. We felt at home as soon as we got there. Loved the decking terrace. Definitely be returning.
Mr & Mrs B – Derbyshire – A lovely well equipped property – will recommend.
L.P – Gloucestershire – Very impressed. Tastefully decorated, very clean and new looking, has everything you need. Hope to be back next year !
K.I. – Germany – We very much enjoyed our stay in this apartment.
G.B – Cheshire – A very well presented property, the decking is a lovely feature, especially with the BBQ
M.T – Hornchurch – Absolutely fantastic. Home from home. Great location.
J.H – France – Excellent accommodation – the oweners have thought of everything and will certainly recommend to friends and family
C.M – Middlesex – Excellent attention to detail. Everything was here that we needed. Would thoroughly recommend.
J.B – Essex – It’s such a delight to find clean comfy accommodation. All we usually ask is to have the same standard as at home but this is far superior. “Her indoors” will want me to upgrade our house now !

Casa Mia 3 (Now Privately Owned)

100% of the guests rated the apartment as Excellent. Here are some comments . .

L.D – Hampshire – Absolutely excellent !
N.B – Somerset – We have travelled far and wide in this country and abroad but nowhere was as clean and smart and well thought out. It could have rained every day and we would still have enjoyed our stay. I will tell all our friends how tops the cottage was !
K.P – Sheffield – We were very pleased with the accommodation and we will rebook in the future.
Mr H – Wiltshire – First class accommodation with lots of thoughtful touches.
C.E – Derbyshire – Extremely well presented apartment which was lovely and clean.
S.H – Leicestershire – A really lovely comfortable apartment. The standard of facilities was excellent. It all made for a relaxing, peaceful holiday.
D.M – We really enjoyed our time here. The apartment is wonderful with everything that we could possibly need. Would definitely come again and recommend Casa Mia.
A.H – Northants – An excellent holiday – just like being at home after a busy day. A happy stay for my wife and I
K.T – Essex – We were very impressed with the accommodation. It is very modern and clean. Thank you for making our stay so comfortable.
T.J – York – Lovely bright modern apartment. Attention to detail very good.
M.L – Worcestershire – Apartment perfect !
P.H – Somerset – The flat was perfect, clean, tidy and a joy to come back to in the evening.
C.C – Bucks – Like a home from home – kitchen equipment made cooking easy
M.L – Isle of Wight – Excellent accommodation – a home from home. We had a superb holiday made better by the accommodation.
P.P – Cheshire – The apartment is well presented and has been furnished to a high quality. We’ve enjoyed spending time here. You have obviously invested a lot of love and money in this apartment. Many thanks.
M.B & D.P – Birmingham – Apartment is fantastic. It has everything. Unbelievable. We will recommend it to friends, family and work colleagues.
H.M & C.C – Cheshire – One of the nicest holiday apartments we have rented. Beautifully presented with little touches that really make a difference – thank you !
D.T – will come again !
L.M & A.D – We had a fantastic stay and are very glad we chose to stay here. It was lovely to come back to the comfort and privacy of this apartment.
M&B A – Germany – Perefect for two people. Very clean and modern. Nice equipment in the kitchen.


In total, 68 of our guests (over two thirds) completed Feedback Forms and we were very pleased with the results.

Presentation of Accommodation : 67 excellent, 1 good
Cleanliness : 64 excellent, 4 good
Comfort : 58 excellent, 10 good
Local Facilities : 39 excellent, 26 good, 3 fair

Presentation wise, I think that I can reasonably conclude that everyone liked the apartments ! 

As regards cleanliness, our preparation team always do a fantastic job of cleaning and preparing the apartments, usually with just a few hours to achieve this between guests. We will continue to provide the very best service we can to ensure that Casa Mia is always spotless when a guest arrives.

As regards comfort, anything other than excellent is not good enough for us and we have addressed every issue raised. The only significant comments related to accessibility and we have added a handrail and better signage to resolve this. It is very important to note that Casa Mia is located on the side of a valley and has a significant number of steps down from the car park to the apartments. 

As regards local facilities, we believe that Mevagissey is constantly evolving and improving as a tourist destination. Our websites provide a lot of useful information about Mevagissey and the surrounding area and like anywhere, the more you know about where to eat and drink and places you can visit, the better !

We hope that the feedback we receive in 2006 will be even better than last year and we will continue work hard towards providing excellence in terms of our holiday offering.